Terms and Conditions
Throughout the website, the terms “Aurora Colony Vineyards,” “we,” “us,” and “our” refer, as appropriate in the context, to Aurora Colony Vineyards, it’s parent subsidiary, partnerships, joint ventures, or affiliated companies. The term “you” refers to the user or viewer of our website.
The content of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Terms of Sale
ALL WINES ARE SOLD IN OREGON AND TITLE PASSES TO THE BUYER IN OREGON. We make no representation to the legal rights of anyone to ship or import alcoholic beverages into any state outside of Oregon. The buyer is solely responsible for shipment of wines. By placing and order with your credit card or check, you authorize Aurora Colony Vineyards to act on your behalf in processing and shipping the order, including engaging a common carrier to deliver your order. WINES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD. IN PLACING YOUR ORDER, YOU REPRESENT TO US THAT YOU ARE AT LEAST 21 YEARS OLD AND THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD. When your alcoholic beverages are delivered, the person receiving will be required to show identification proving that he or she is at least 21 years old.
Wine is a perishable commodity and does not like extremes of temperature. Hot humid summer and cold winter weather may adversely affect the condition of wine during shipment. Aurora Colony Vineyards is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Refund, Returns & Cancellation Policy
We will replace or refund you for any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of opened alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment or has been stored out of our control or facility. Please send an email to email@example.com to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 503-678-3390 for return instructions.
Dinner Reservation Tickets
Dinner reservations may be cancelled and refunded up to 48 hours before event. Please contact the tasting room at 503-678-3390 for more information.
We ask that you make a minimum one-year commitment to the wine club. If you choose to cancel your membership, please provide notice 21 days prior to the next pickup event; otherwise, you may be charged for the next quarterly shipment.
Your credit card will be billed for the quarterly shipment approximately two weeks before the scheduled quarterly pickup event. If you have not picked up your shipment within two weeks after the event, your wine will be shipped to you, and your credit card will be charged for the shipping charges.